Contact Shadesmart
Fast response for quotes, samples, and project support. Professional window covering solutions backed by 16+ years of manufacturing experience.
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Factory & Office Tours
No.93 Hubin East RoadSiming District, Xiamen
Fujian, China
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Professional window covering solutions with guaranteed 24-hour response time. Tell us about your project requirements.
Frequently Asked Questions
Quick answers to help you make informed decisions about our window covering solutions
What is the minimum order quantity (MOQ)?
For standard products, we offer flexible ordering starting from just 1 unit. Custom products have varying MOQ requirements depending on the complexity of customization and specific product requirements. We work closely with our partners to accommodate their needs based on cooperation prospects and will make every effort to support your business goals. Contact us to discuss your specific requirements and available options.
Do you support OEM/ODM services?
Yes, we provide comprehensive OEM/ODM services including custom colors, fabrics, motor specifications, and smart home integrations. Our R&D team can develop products according to your specifications with full technical documentation and certification support.
What is the typical delivery timeframe?
Standard products: 7-15 days after order confirmation. Custom/OEM orders: 10-15 days. Rush orders available with 10 day delivery for additional fees. We maintain stock for popular items to ensure faster delivery times.
Do you provide product samples?
Yes, we provide samples for all products. Standard samples are free (customer pays shipping). Custom samples with specific fabrics or colors: $50-100 per sample, refundable with orders over MOQ. Sample delivery: 5-7 business days.
Do you support project-level bulk supply?
Absolutely. We specialize in large-scale projects including hotels, apartments, offices, and commercial buildings. We provide dedicated project managers, technical support, installation guidance, and flexible delivery schedules to meet construction timelines.
What quality certifications do your products have?
All our smart window coverings are CE, FCC, and RoHS certified. Motors meet UL standards for North American markets. We also provide SGS test reports, material safety certifications, and can arrange additional certifications as required by your market.